Privacy Policy
Last updated: July 29, 2026
1. Who We Are
Data controller: “СПБ Аудио Лаб България” ЕАД (trading as SPB Audio Lab)
Registered address: 7 Vazrazhdane Street, Floor 2, 8000 Burgas, Bulgaria
Website: https://spb.audio
Privacy contact: mikhail.pakhomov@spbaudiolab.com
2. Scope of This Policy
This Policy applies when you visit our Website, submit a contact form, request information or otherwise communicate with us in connection with our business and services.
The Website is available internationally. Our processing is primarily governed by the EU General Data Protection Regulation (GDPR) and applicable Bulgarian data-protection law. Additional privacy rights may apply under the laws of your jurisdiction, and we will honor those rights where required.
3. Personal Data We Collect
Information you provide through our contact forms:
Name
Company
Email address
We use this information only to review and respond to your request, continue relevant business communication and take steps requested by you before entering into a possible business relationship.
We do not request telephone numbers through our Website contact forms. Please do not submit sensitive personal data, confidential technical information or personal data about other individuals unless it is necessary and you are authorized to do so.
Technical and usage data:
When you access the Website, our website platform, hosting providers and enabled cookie technologies may process technical information such as your IP address, browser and device type, operating system, pages viewed, date and time of access, referring page, cookie identifiers, consent preferences and diagnostic or security information.
4. How We Collect Personal Data
Directly from you when you submit a contact form or email us.
Automatically through the Website, server logs, essential cookies and similar technologies.
Through optional analytics or advertising technologies only when they are enabled and your consent is required and obtained.
5. Purposes and Legal Bases
We process personal data for the following purposes:
We do not use the name, company or email address submitted through our contact forms for marketing unless you separately request or consent to marketing communication.
6. Cookies and Similar Technologies
The Website uses essential cookies and similar technologies that are necessary for core functions, security, form operation and storing your privacy preferences. These technologies cannot normally be disabled through our cookie settings.
Optional analytics and advertising cookies, if enabled on the Website, are activated only after your consent where required by law. You can accept, reject or change your choices through the Cookie Settings control available on the Website. You may also control cookies through your browser settings, although disabling essential cookies may affect Website functionality.
7. Sharing Personal Data
We may disclose personal data only where necessary to:
Website, hosting, form-processing, email and IT service providers acting on our instructions;
Analytics or advertising providers, but only for optional technologies that have been enabled in accordance with applicable consent requirements;
Professional advisers such as legal, accounting or security advisers;
Public authorities, courts or regulators where disclosure is required by law or necessary to protect legal rights;
A successor or potential successor in connection with a genuine corporate transaction, subject to appropriate confidentiality and data-protection safeguards.
We do not sell personal data. We do not share contact-form data with third parties for their own direct marketing or cross-context behavioral advertising.
8. International Data Transfers
Because the Website is available globally and some service providers may operate in multiple countries, personal data may be processed outside your country of residence, including outside the European Economic Area (EEA).
Where personal data is transferred from the EEA to a country that has not been recognized as providing an adequate level of protection, we use appropriate safeguards where required, such as the European Commission’s Standard Contractual Clauses, together with supplementary measures where appropriate.
9. Data Retention
Contact-form data and related correspondence are normally retained for up to 24 months after our last substantive communication, unless a longer period is required for an active business relationship, compliance with law, dispute resolution or the establishment, exercise or defense of legal claims.
Cookie consent records, technical logs and optional analytics data are retained according to the settings and documented retention periods of the relevant website, consent-management, hosting and analytics systems. We review retention periods and delete or anonymize data when it is no longer required for the stated purpose.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to personal data we hold about you;
Request correction of inaccurate or incomplete data;
Request deletion of personal data in applicable circumstances;
Request restriction of processing;
Object to processing based on legitimate interests;
Receive certain personal data in a portable format;
Withdraw consent at any time, without affecting processing carried out before withdrawal;
Lodge a complaint with a competent data-protection authority.
Users in other jurisdictions may have additional rights, such as rights to know, correct, delete or opt out of certain uses of personal data. We will respond to valid requests as required by applicable law.
To exercise a right, email mikhail.pakhomov@spbaudiolab.com. We may request information reasonably necessary to verify your identity and protect personal data from unauthorized disclosure.
11. Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
The Website is intended for business and professional users and is not directed to children. We do not knowingly collect personal data from children through the Website. If you believe that a child has provided personal data to us, please contact us so that we can review and delete it where appropriate.
13. Third-Party Links
The Website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or data-processing activities.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our Website, data-processing practices or legal requirements. The revised Policy becomes effective when it is posted on the Website, and the “Last updated” date will be changed accordingly.
15. Contact and Supervisory Authority
Questions or privacy requests may be sent to:
Email: mikhail.pakhomov@spbaudiolab.com
Postal address: “СПБ Аудио Лаб България” ЕАД, 7 Vazrazhdane Street, Floor 2, 8000 Burgas, Bulgaria
This Privacy Policy explains how SPB Audio Lab collects, uses, shares, stores and protects personal data when you visit spb.audio, submit a contact form or communicate with us. |
1. Who We Are
Data controller: “СПБ Аудио Лаб България” ЕАД (trading as SPB Audio Lab)
Registered address: 7 Vazrazhdane Street, Floor 2, 8000 Burgas, Bulgaria
Website: https://spb.audio
Privacy contact: mikhail.pakhomov@spbaudiolab.com
2. Scope of This Policy
This Policy applies when you visit our Website, submit a contact form, request information or otherwise communicate with us in connection with our business and services.
The Website is available internationally. Our processing is primarily governed by the EU General Data Protection Regulation (GDPR) and applicable Bulgarian data-protection law. Additional privacy rights may apply under the laws of your jurisdiction, and we will honor those rights where required.
3. Personal Data We Collect
Information you provide through our contact forms:
Name
Company
Email address
We use this information only to review and respond to your request, continue relevant business communication and take steps requested by you before entering into a possible business relationship.
We do not request telephone numbers through our Website contact forms. Please do not submit sensitive personal data, confidential technical information or personal data about other individuals unless it is necessary and you are authorized to do so.
Technical and usage data:
When you access the Website, our website platform, hosting providers and enabled cookie technologies may process technical information such as your IP address, browser and device type, operating system, pages viewed, date and time of access, referring page, cookie identifiers, consent preferences and diagnostic or security information.
4. How We Collect Personal Data
Directly from you when you submit a contact form or email us.
Automatically through the Website, server logs, essential cookies and similar technologies.
Through optional analytics or advertising technologies only when they are enabled and your consent is required and obtained.
5. Purposes and Legal Bases
We process personal data for the following purposes:
Purpose | Data involved | Legal basis |
Responding to contact requests and continuing requested business communication | Name, company and email address | Our legitimate interest in responding to business enquiries and, where relevant, steps taken at your request before entering into a contract |
Operating, maintaining and securing the Website | Technical, usage and security data | Our legitimate interests in website operation, security, fraud prevention and service reliability |
Complying with legal obligations and protecting legal rights | Relevant contact, technical and business records | Compliance with legal obligations and our legitimate interests in establishing, exercising or defending legal claims |
Optional analytics or advertising technologies | Cookie identifiers and usage data | Your consent, where required by applicable law |
6. Cookies and Similar Technologies
The Website uses essential cookies and similar technologies that are necessary for core functions, security, form operation and storing your privacy preferences. These technologies cannot normally be disabled through our cookie settings.
Optional analytics and advertising cookies, if enabled on the Website, are activated only after your consent where required by law. You can accept, reject or change your choices through the Cookie Settings control available on the Website. You may also control cookies through your browser settings, although disabling essential cookies may affect Website functionality.
7. Sharing Personal Data
We may disclose personal data only where necessary to:
Website, hosting, form-processing, email and IT service providers acting on our instructions;
Analytics or advertising providers, but only for optional technologies that have been enabled in accordance with applicable consent requirements;
Professional advisers such as legal, accounting or security advisers;
Public authorities, courts or regulators where disclosure is required by law or necessary to protect legal rights;
A successor or potential successor in connection with a genuine corporate transaction, subject to appropriate confidentiality and data-protection safeguards.
We do not sell personal data. We do not share contact-form data with third parties for their own direct marketing or cross-context behavioral advertising.
8. International Data Transfers
Because the Website is available globally and some service providers may operate in multiple countries, personal data may be processed outside your country of residence, including outside the European Economic Area (EEA).
Where personal data is transferred from the EEA to a country that has not been recognized as providing an adequate level of protection, we use appropriate safeguards where required, such as the European Commission’s Standard Contractual Clauses, together with supplementary measures where appropriate.
9. Data Retention
Contact-form data and related correspondence are normally retained for up to 24 months after our last substantive communication, unless a longer period is required for an active business relationship, compliance with law, dispute resolution or the establishment, exercise or defense of legal claims.
Cookie consent records, technical logs and optional analytics data are retained according to the settings and documented retention periods of the relevant website, consent-management, hosting and analytics systems. We review retention periods and delete or anonymize data when it is no longer required for the stated purpose.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to personal data we hold about you;
Request correction of inaccurate or incomplete data;
Request deletion of personal data in applicable circumstances;
Request restriction of processing;
Object to processing based on legitimate interests;
Receive certain personal data in a portable format;
Withdraw consent at any time, without affecting processing carried out before withdrawal;
Lodge a complaint with a competent data-protection authority.
Users in other jurisdictions may have additional rights, such as rights to know, correct, delete or opt out of certain uses of personal data. We will respond to valid requests as required by applicable law.
To exercise a right, email mikhail.pakhomov@spbaudiolab.com. We may request information reasonably necessary to verify your identity and protect personal data from unauthorized disclosure.
11. Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
The Website is intended for business and professional users and is not directed to children. We do not knowingly collect personal data from children through the Website. If you believe that a child has provided personal data to us, please contact us so that we can review and delete it where appropriate.
13. Third-Party Links
The Website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or data-processing activities.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our Website, data-processing practices or legal requirements. The revised Policy becomes effective when it is posted on the Website, and the “Last updated” date will be changed accordingly.
15. Contact and Supervisory Authority
Questions or privacy requests may be sent to:
Email: mikhail.pakhomov@spbaudiolab.com
Postal address: “СПБ Аудио Лаб България” ЕАД, 7 Vazrazhdane Street, Floor 2, 8000 Burgas, Bulgaria
- If the GDPR applies, you also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) or with the supervisory authority in the EU/EEA country where you live, work or believe an infringement occurred.